Rücksendung eines Produkts

*Sie erhalten Ihre Rückerstattung normalerweise nach 2 Tagen, wenn Sie die Ware innerhalb von 21 Tagen nach dem Kauf zurücksenden

Returning a Product

Please go to our online return a product request form to request a return materials authorisation (RMA) number. You will receive instructions on how to prepare your package for return once you receive the RMA.

Related Links
- Return a product request form
The Company operates a 21 days return policy. To be accepted for return on this basis, Goods should be returned for receipt by the Company within 21 days of despatch.

Any Goods returned after 21 days as ‘unwanted’ or ‘incorrectly ordered’ may be accepted at the discretion of the Company but will be subject to a minimum restocking fee of 20% of the invoice value of the Goods or £10, whichever is the greater.
If you notice an error on your order once it has been submitted, please call Sales on 03447 11 11 11 as soon as possible. As our online order processing is very efficient it may not be possible to amend your order before it is despatched, however by contacting us as soon as possible it gives us more chance of amending the order before despatch.